Sales Administrator

ARCH Finance are offering a great opportunity for a Sales Administrator to join an established team, based in Preston.
 
The role will be office based and full time with the option of one remote working day after successful a probation period.
 
In your role as Sales Administrator, you will hit the ground running. Self-motivation with the ability to work on your own initiative, whilst supported by a large and friendly team is a must. You will have a real passion for helping a business grow and providing the best customer service possible to both internal and external stakeholders. You will be driven and have a real desire for customer resolution.
 
Your role will involve:

• Answering incoming calls
• Outbound calls to prospective customers with a view to engaging them to utilise our service.
• Helping manage the Arch Finance mailboxes (Outlook) for both the sign-up and payroll teams.
• Client and candidate engagement via all communication channels
• Assist with the compliance, and ensuring all relevant information up to date
• Assist with payroll processes and support with payroll related tasks when required.
• Supporting the Line Manager when directed or in his/her absence
• Dealing with account enquiries/record keeping on company CRM systems and payroll software.
• Achieving KPI’s and call figures 
• Administrative tasks across the wider group as and when required.

 
What we’re looking for:

• An individual who is highly experienced with Microsoft packages such as Word and Excel
• Previous experience of working in a busy, office environment is desirable
• Delivering strong results across a range of important administrative tasks with demonstrable autonomy
• An excellent eye for detail with the ability to use your initiative and follow logic
• Experience of outbound calling and email contact
• Strong attention to detail and accuracy
• Ability to prioritise tasks accordingly
• Strong customer service skills
• Excellent organisational and time management skills
• Effective communication skills, both written and verbal

 
 
What’s on offer:

• Full training

• A great team working environment
• Family-friendly policies
• Salary Sacrifice Pension Scheme, Cycle Scheme & Tech Scheme
• 30 day's annual leave (inclusive of public holidays) increasing by 1 day per each year of service up to 5 years
• Lancashire MIND well-being coaching sessions
• Annual company profit-share bonus
• On site games room and recreational area